** You will work no longer than 2 hours** **
Ticket Scanner's job involves: Using handheld devices to scan and validate paper or digital tickets at venue entrances, ensuring guests have legitimate access while providing friendly customer service, directing attendees, handling entry issues, and maintaining smooth crowd flow.
Key Responsibilities:
- Ticket Verification: Scan and confirm the validity of tickets/passes using electronic devices.
- Guest Assistance: Greet guests, answer questions about seating, directions, and venue policies.
- Crowd Control: Guide people to their seats, manage entry points, and help maintain order.
- Issue Resolution: Address scanning problems, invalid tickets, or complaints, escalating complex issues to supervisors.
- Security Awareness: Monitor for unauthorized entry and report security concerns.
- Professionalism: Maintain a positive attitude and uniform while working under pressure in large crowds.
