The digital navigator will provide technological assistance to older adult members of the community. In this role, they will guide older adults on the use of essential online resources (i.e. email, social media, video communication, telehealth) and teach them how to identify and prevent online scams. The digital navigator will also assist with mobile phone or smartphone use. As a volunteer of this program, you are expected to commit 2-4 hours per week to help older adults with their technological needs on Tuesdays and Thursdays from 2-4pm at the Durham Center for Senior Life.
College students Earn Community Service hours that can be used towards their graduation requirements.
Program Objective: To increase digital literacy among older adults in the Triangle community in conjunction with local nonprofit partners and work towards digital equity.
Volunteer Position Description
The digital navigator will provide technological assistance to older adult members of the community. In this role, they will guide older adults on the use of essential online resources (i.e. email, social media, video communication, telehealth) and teach them how to identify and prevent online scams. The digital navigator will also assist with mobile phone or smartphone use. As a volunteer of this program, you are expected to commit 2 to 4 hours per week to help older adults with their technological needs.
An ideal volunteer will possess the following skills:
Familiarity with technology- Any past experience with technology is highly recommended.
Communication Skills- Volunteers should be able to provide clear explanations on subjects that may be unfamiliar to others.
Ability to help others- Volunteers should have past experiences assisting others in some form.
Problem solving- Volunteers should possess strong problem-solving skills and be able to approach issues from multiple angles
Additional Competencies
A successful volunteer will also exhibit these characteristics:
Empathy
Flexibility & Adaptability
Patience
Active Listening
Creativity
Reliability
Respect
Students can volunteer for as many sessions as they're available to. Every session is from 2-4pm.
The dates of the programs are: 9/9, 9/11, 9/16, 9/18, 9/23, 9/25, 9/30, 10/2.
Location: Durham Center for Senior Life - 406 Rigsbee Ave, Durham, NC 27701
For any questions, please reach out to: intern@thevolunteercenter.org
To complete your volunteer registration, please fill out the following form: https://forms.office.com/r/2YF108xAYy
